By signing up as a teacher or a student you agree to ALL of our Terms and Conditions and Service Policies.

Respect Policies

ArabicArea is a platform where mutual respect from both teachers and students is a must. We hope you enjoy our services and, you should feel free to contact us from our contact us page whenever needed. You should not make your student/teacher feel uncomfortable and you must respect the cultural differences that you might have.

ArabicArea is a safe platform, however, it is your responsibility to report any type of harassment or discomfort if any, so that action can be taken by our support team. We got your back, always.

Lessons policies

1.1 Rescheduling Policies
Both students and teachers are allowed to reschedule lessons up to 12 hours before the lesson’s originally scheduled time. If both parties accept the lesson’s new time/date, the lesson will be rescheduled accordingly. If one party rejects the request, the lesson will be kept scheduled as it was.
If the lesson is to start within 12 hours, neither of the parties may request the lesson to be rescheduled and both parties are expected to attend the lesson as scheduled.
If one of the parties left the rescheduling request without accepting or rejecting it within 2 hours from the original lesson time, the automated response will be to reject the lesson scheduling request and both student and teacher are expected to attend the lesson as planned.

1.2. Cancellations Policies
Teachers and students can request a lesson to be canceled 12 hours before the lesson is to start and the ArabicArea’s points for that lesson will be returned to the student’s wallet.
If a teacher or student doesn’t accept the lesson cancellation request, the lesson will be kept as planned you are expected to attend the lesson.

1.3 Lesson Problem Request:
If you face any problems, we recommend that you wait for the lesson's time to pass and then report the problem after that you may select the problem's reason and how you wish for it to be solved.

If one party rejected the lesson problem request, it will be left for the administration of ArabicArea to solve the problem. You will be contacted via email with all the details.

In the case of both parties are not agreeing on a solution, you may be asked to provide evidence that supports your situation.

Payment Policies

1. Key Terms for Payment Service

“ ArabicArea’s points” are what the student uses to buy the service which the teacher offers and what the teacher is paid for offering his/her services on ArabicArea’s platform.

“Student Wallet” is a virtual wallet where students can keep track of the number of points they have to book lessons.

“Teacher wallet” is a virtual wallet where teachers can keep track of the number of points they earned from teaching lessons.


2. Financial Terms for Students

2.1 Purchasing ArabicArea’s points
you may use PayPal to buy points which will allow you to book lessons with teachers. Processing fees will be roughly calculated and added to the subtotal.

2.2 Returns and Refunds
There is no refund of ArabicArea’s points. All payments for ArabicArea’s points are final.

2.3 Confirmed Lessons
once a student confirms that a lesson is completed, the points will be transferred to the teacher’s wallet and this transaction is final.

2.4 Lessons cancellation
when a student or teacher requests to cancel a lesson and both parties accept the request, the points for this lesson will be all returned to the student’s wallet.

3. Financial Terms for Teachers

3.1 Withdrawal ArabicArea’s Points
Teachers are paid with ArabicArea’s points. Each point is equal to one American dollar, in addition to the administration and processing fees. You can use PayPal services and request a withdrawal. PayPal will charge teachers additional processing fees this is in return for using their services. These fees have nothing to do with ArabicArea’s platform. We recommend that you review PayPal’s terms and policies before using its services.

If a teacher lives in Jordan and prefers a different payment method like Gadha or Zain Cash or others, we recommend that you contact us from the “contact us” page and write “Different Payment Method” in the title bar. However, the e-wallets are available already on the website.

Teachers have two withdrawal options, the normal and the express as follows:

When choosing the normal withdrawal option this means that your transaction will be processed by ArabicArea on the 15th or 30th of the month in which you request the withdrawal whichever comes first.

When choosing the express withdrawal option this means that your transaction will take up to 48 hours to be processed by ArabicArea, however, there will be a deduction of 10 dollars from the total amount which you requested to withdraw as an exchange for the fast service. The express option is final and you can’t ask to cancel this request.

3.2 Confirmed Lessons
once a student confirms that the lesson is completed, the points will be transferred automatically to the teacher’s wallet. For using the services of the ArabicArea platform teachers will be subjected to commission fees of 15% for each confirmed lesson.

3.3 Lessons cancellation
when a teacher or student requests to cancel the lesson and both parties accept the request, the points for this lesson will be fully returned to the student’s wallet.

4. ArabicArea’s points Expiry
As long as a member is active on ArabicArea, the points will still be active. However, if a member shows no activity for 18 months, the ArabicArea points in his/her account will expire and the user can no longer ask to claim these points.

5. Disagreement Between Students and Teachers
We hope you don’t face any disagreement with your teacher or student. However, if you do have any disagreements, we recommended that you contact ArabicArea through the “contact us” page Both the teacher and student will be asked to provide evidence to support their case. The administration of ArabicArea will make the final decision regarding disagreements.
If both parties are not able to provide evidence and it is unclear to the administration what exactly happened, the points related to the disagreement will be split evenly between the student and teacher.

6. Copyright Policy

All the material section is owned by ArabicArea’s website you are not allowed to share the content without referring clearly to our website.